Getting started
Welcome to OneProfile! This guide will help you get started.
Introduction
OneProfile is a platform to bring all of your social media profiles together in one place for your link-in-bio needs.
This guide will help you get started with OneProfile essentials like creating a profile, connecting socials, and customizing your profile.
In this guide, you will:
- Create a profile
- Connect social accounts
- Add custom links
- Upload a profile picture
- Customize your profile
Creating a profile
To get started, you need to create an account. You can do this by clicking here. Once you have created an account, you will be redirected to a quick onboarding experience then the dashboard.
Connecting social accounts
- Go to the profile dashboard
- Click on
Link account
next to social account that you want to connect and follow the instructions
Issues you might face
-
I can't find the social account I want to connect
If you can't find the social account you want to connect, it means that we don't support that social account yet. You can request support for that social account by contacting us.
-
I can't connect my Instagram account
If you can't connect your Instagram account, check if you have a public profile and professional account.
- If you have a private profile, you can't connect it to OneProfile. You can make your profile public by going to your Instagram profile and clicking on
Edit Profile
and thenAccount Privacy
and thenPublic Account
. - If you have a personal account, you can't connect it to OneProfile. You can make your account professional by going to your Instagram profile and clicking on
Edit Profile
and thenAccount Type
and thenSwitch to Professional Account
.
- If you have a private profile, you can't connect it to OneProfile. You can make your profile public by going to your Instagram profile and clicking on
Adding custom links
- Go to the profile dashboard
- Click on
Add new link
- Enter the link name and URL
- Click on
Save
Customizing your profile
There are multiple ways to customize your profile.
Uploading a profile picture
- Go to the profile dashboard
- Click on
Change profile picture
thenUpload your own
- Select the image you want to upload
- Zoom in and out to crop the image if needed. Click on
Confirm
- Click on
Save
Changing your profile name
- Go to the profile dashboard
- Under
Display Name
enter a new name - Click on
Save changes
Changing your username / profile URL
- Go to the account dashboard
- Under
Username
clickEdit
and enter a new username - Click on
Save changes
Note: you can only change your username once every 14 days. Learn more
Changing your theme
- Go to the themes dashboard
- Click on the theme you want to use
- Click on
Save changes
Note: premium users have access to more themes.
Changing the order of your socials and links
- Go to the profile dashboard
- Click on up or down arrow next to the social or link you want to move
- Click on
Save changes
Hiding your socials and links
- Go to the profile dashboard
- Click on toggle next to the social or link you want to hide
- Click on
Save changes
Contact us
To contact our team, you can send an email to [email protected] or join our Discord server.